Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shop For Ur Auto (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopforurauto.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery and item very very well packaged.
Received very quickly, thank you for testing now.
impeccable
Very good product, remove long hairs from my cat and it is easy to clean and pick hairs from the back in the tank
I am very satisfied with this brush, it is great.
Produit conforme a la description
Produit conforme à la description. Retire bien tous les poils du canapé. C’est top
Ça marche très bien comme espéré
Very surprised by the result, it works very well, I was able to clean a carpet that even my dyson could not remove the hairs, I recommend!
A nugget
It is not clear how effective it is
Like the product will be useful
Product seems to work. But you have to spend several times on the same place. Otherwise well protected and packaged. Delivered in 2/3 weeks in France
In the beginning skeptical, but really works. Of course not as perfect as the movie, but a good purchase.
Arrived in very good order and very fast seems to work just tried it on my stairs
parfait
Really great products
very fast delivey and the correct order. perfect to clean your clothes before you go out. good communication with the store. i will recommand this store to my Friends and relatives. Jan Snelders
This has been the best shopping I 've ever done. The package arrived very fast, before the estimated time. The packaging was very careful and the roller works much better than I expected. Highly Satisfied, fully recommended. Cleaning results are excellent.
Prima scooter
Excellent, corresponds to the image arrived quite quickly, removes the hairs and textile fibers in a passage
Reçu conforme à la description. Fonctionne très bien. le mouvement de va et vient est primordial pour une bonne utilisation. Je recommande ce produit.
All good,does the job in good way, all as expected